Elizabeth Holmes was charged in 2018 with an “elaborate, years-long fraud” by the SEC. At its peak, her company Theranos (founded in 2003) was valued at $9 billion. Holmes was recognized as a genius innovator, the female Steve Jobs, an example for young women everywhere. She was celebrated by Forbes magazine as the youngest self-made … Read more
One of the most frequent changes I make with my clients is to force them to slow down when they speak. Speaking slowly, a seemingly simple adjustment, almost always creates a huge change in how they sound. But they sometimes ask: “If I slow down, will I be able to say everything I need to?” … Read more
(Listen or read the post below) Some people think they have to act powerfully in every situation. Their goal is to “win” every battle. Always have the cleverer comeback. Always interrupt people more than they interrupt you. Have others laugh at your jokes, but don’t laugh at theirs. And the classic: never break eye contact … Read more
(Listen to the audio or read below) You can’t sell something if you aren’t completely sold on it yourself. Or can you? What if it’s your job to persuasively communicate something, regardless of your personal feelings? We might see this with sales development reps (SDRs), account executives, management consultants, or marketing professionals. We can also … Read more
(Listen to the audio or read the post below) Continuing on the theme of charisma from my previous post, I was thinking about what really makes charisma. Why do some people seem to be “blessed” with this mystical magic of magnetism, and others hopelessly condemned to a life of mediocre influence? There is one essential … Read more
Charisma is “the ability to attract, charm, and influence the people around you.” It’s also defined as “a personal magic of leadership arousing special popular loyalty or enthusiasm for a public figure” And as: “compelling attractiveness or charm that can inspire devotion in others.” Notice anything in there about extroversion? Of course not. The essence of … Read more
I gave a presentation recently here in New York about group conversations. We discussed: The basics of group dynamics. Understanding the types of group situations there are, dynamic vs rigid group situations, and how to take pressure off of yourself when approaching a new group. How to contribute and engage with a group even if … Read more
If you want to become a better speaker, there is a wealth of information available. Today we have access to countless apps, blogs, video courses and scientific papers. Many of these resources are great. They have useful information and they help us understand how to improve our desired skillset. But when it comes to speaking … Read more
Concise Speaking in Professional Communication Concise communication is a frequent challenge we see with clients and students. Concision is hard because professionals have lots of information to convey in a very limited time. Important decision-makers are usually very short on time, and have a limited attention span. You have to get your point across quickly and … Read more
Studies have shown people’s self-reported compensations in a variety of different jobs and companies. We can directly compare the compensation for people with similar backgrounds and experience levels. The differences are telling. And we can imagine that for two people in the same or similar job with different levels of compensation, negotiation played a role. … Read more