What is Professional Presence? A person has professional presence if they conduct themselves in a confident and professional way. Being “professional” typically means keeping your conversations focused on work, and avoiding personal or potentially sensitive matters. However, professionalism also can mean many different things depending on your work environment and office culture. Some offices are … Read more
We all want to be liked, even managers and leaders. While making friends with as many people as possible is a great way to network, it’s not a good way to lead. Of course, a friendly and comfortable work environment is important. But resist the temptation to become friends with your subordinates. When on the … Read more
Assertiveness doesn’t come naturally to a lot of us. It can often bring about an uncomfortable feeling that we’re rocking the boat or disrupting the status quo. So many of us are inclined to try to “fit in”, whether that’s within our families, with colleagues or friends. Nevertheless, assertiveness is an important skill to master … Read more
(Listen to the audio or read below) You can’t sell something if you aren’t completely sold on it yourself. Or can you? What if it’s your job to persuasively communicate something, regardless of your personal feelings? We might see this with sales development reps (SDRs), account executives, management consultants, or marketing professionals. We can also … Read more
I’m sitting in a Starbucks here in New York and I just overheard a woman ask the staff for a certain packet of coffee beans. One staff member replied “We don’t sell that here, you can go to the Astor place store [literally around the corner from this one]“ The woman said “Eh, I’m too lazy, … Read more
I’ve been stood up. I’m sitting in a coffee shop as I write this. I was supposed to meet someone to discuss business, but the person never showed, despite confirming the time and location with me just yesterday. I texted and emailed them. No response. Seriously guys, communicate! If you have to cancel a meeting … Read more
Your first impression is critical. It’s probably the most important component of the selling and promotion process. So what should you be thinking about as you design your first impression? Visual appearance It’s surprising how many people I see who just don’t pay attention to their appearance. I can personally attest to the power of style and aesthetics. … Read more