Many clients and students come to us with a common challenge: “I need to learn how to be assertive at work.” You might need to get more assertive to get your ideas heard, command more respect, or get team members to follow through on your guidance more consistently. How to Be Assertive at Work: Tips … Read more
I recently conducted a workshop on communication and presentation skills for a group of new Real Estate Agents at Keller Williams in Manhattan. We discussed how to build professional confidence, and speak with assertiveness, even if you have limited experience as a new agent, or if you find yourself in front of intimidating or powerful … Read more
(Listen or read the post below) Some people think they have to act powerfully in every situation. Their goal is to “win” every battle. Always have the cleverer comeback. Always interrupt people more than they interrupt you. Have others laugh at your jokes, but don’t laugh at theirs. And the classic: never break eye contact … Read more
(Listen to the audio or read below) You can’t sell something if you aren’t completely sold on it yourself. Or can you? What if it’s your job to persuasively communicate something, regardless of your personal feelings? We might see this with sales development reps (SDRs), account executives, management consultants, or marketing professionals. We can also … Read more
(Listen to the audio or read the post below) Continuing on the theme of charisma from my previous post, I was thinking about what really makes charisma. Why do some people seem to be “blessed” with this mystical magic of magnetism, and others hopelessly condemned to a life of mediocre influence? There is one essential … Read more
People that struggle with various challenges in their lives–relationships, fitness, careers, social skills, money management, dating–often exhibit the same pattern of effort and failure. Our efforts to break out of a rut and create a new pattern are foiled by our own mistakes. Once you start looking, you can see this cycle everywhere: Stage 1: Over time, … Read more