We all want to be liked, even managers and leaders. While making friends with as many people as possible is a great way to network, it’s not a good way to lead. Of course, a friendly and comfortable work environment is important. But resist the temptation to become friends with your subordinates. When on the … Read more
One of the most frequent changes I make with my clients is to force them to slow down when they speak. Speaking slowly, a seemingly simple adjustment, almost always creates a huge change in how they sound. But they sometimes ask: “If I slow down, will I be able to say everything I need to?” … Read more
Your first impression is critical. It’s probably the most important component of the selling and promotion process. So what should you be thinking about as you design your first impression? Visual appearance It’s surprising how many people I see who just don’t pay attention to their appearance. I can personally attest to the power of style and aesthetics. … Read more