I gave a presentation recently here in New York about group conversations. We discussed: The basics of group dynamics. Understanding the types of group situations there are, dynamic vs rigid group situations, and how to take pressure off of yourself when approaching a new group. How to contribute and engage with a group even if … Read more
Asking open questions is a great technique for rapport-building and connection. An open question is a question that gives the recipient the opportunity to express themselves: for example “what’s your favorite thing about living here?” or “how did you get inspired to work on that project?” (One reason why so many conversations stall out in … Read more
One thing I’ve learned over the years is that good networking feels a lot like meeting new friends. Oftentimes we associate “networking” with a very business-focused, “formal” kind of vibe. But that’s just one, very specific type of networking. People definitely want to hire or do business with someone who is professional. But they also want someone … Read more
Cold reading is a statement or guess about someone that is based on a very limited amount of information about them. It often comes in the form of a “high-probability guess.” Psychics use cold reads all the time: [To someone who arrived right on time for their appointment] “You are a very conscientious and detail-oriented person, … Read more
Most important is the ability to suspend your assumptions. When you enter into another culture that is not familiar to you, or when speaking with someone who comes from a different background, they probably do not share many of your assumptions about the world. Everything is potentially on the table: from huge philosophical issues like gender … Read more
Talk about what people want to talk about. One of the most common mistakes that people make is they don’t listen when others speak. But listening is such a powerful tool, and it’s extremely easy to do. If more people listened to each other, genuinely, there would be less conflict and more productivity in the … Read more