Blog - Cool Communicator

Communication Challenges of Remote Work and How to Fix Them

Does remote work increase productivity? Many studies say yes, and others say no. So which is it? Well, it turns out, it depends on the type of work you’re doing. Jerry Useem wrote in The Atlantic: If it’s personal productivity—how many sales you close or customer complaints you handle—th...

March 19, 2020
Persuasion , Presentation Skills , Psychology
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4 Ways to Make Your Call to Action More Appealing

The “call to action” is a classic tactic in marketing, sales, advertising and other fields. In public speaking and presentations, we are encouraged to provide a call to action to our audience. It’s something that focuses the audience on a specific task, and helps them understand ho...

3 Super-Simple Ways to Start Conversations at Expos and Conferences

Expos, trade shows and conferences are great opportunities to build new connections in your industry. But what’s the best way to start conversations with people at these events? Here are 3 simple strategies to get things moving. 1. Do “mini-research” on your phone right before open...

August 21, 2019
Communication Skills , Presentation Skills
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3 Ways to Get Better at Presenting Technical Information (video)

Here are three strategies that you can use to improve your technical communication abilities, especially when speaking to non-technical audiences. This is a frequent challenge I see with data scientists, BI analysts, financial experts, and others from a variety of different technical fields. Many of...

August 11, 2019
Communication Skills , Presentation Skills , Public Speaking
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Why Your Speaking Speed and Pacing Matters (video)

When I start working with a new client, their speaking speed and pacing are two of the first things I look at. People speak very fast when they’re presenting because they’re nervous or they feel under pressure. They have an urge to just get information out as quickly as possible. But if ...

August 5, 2019
Communication Skills , Presentation Skills , Public Speaking
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Um… Uh… A Public Speaking Coach that Uses Filler Words?! (video)

I recently had an interesting conversation with a very successful business man. We were talking about some work that we’re doing together. At one point while I was talking, he interrupted me and said “You’re using filler words! You’re a speaking speaking coach. Why are you us...

June 29, 2019
Communication Skills , Presentation Skills , Public Speaking
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Presenting Your Creativity – For UX Designers, Filmmakers, Artists and Others (video)

Some quick ideas for creative professionals to present their creations to clients, senior decision-makers, or the general public. These are tactics that can apply to UX Designers presenting to non-design teams, Filmmakers and Visual Artists seeking funding, and others that have to speak with impact ...

January 29, 2019
Communication Skills , Mindset , Presentation Skills
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A Mental Hack to Transform How You Speak: Communication Workshop at Keller Williams NYC (video)

I recently conducted a workshop on communication and presentation skills for a group of new Real Estate Agents at Keller Williams in Manhattan. We discussed how to build professional confidence, and speak with assertiveness, even if you have limited experience as a new agent, or if you find yourself...

How Much Should You Rehearse for a Presentation? Examples from Theater, Politics and TED Talks (videos)

Practice and rehearsal is essential for giving a great presentation. But occasionally clients or students ask me exactly how much they should practice. Of course the correct answer varies for each person. But the short answer is that you should practice again and again until you know the entire pres...

How Elizabeth Holmes Created a Billion-Dollar Scam on Investors by Exploiting a Loophole in Human Psychology (video)

Elizabeth Holmes was charged last month with an “elaborate, years-long fraud” by the SEC. At its peak, her company Theranos (founded in 2003) was valued at $9 billion. Holmes was recognized as a genius innovator, the female Steve Jobs, an example for young women everywhere. She was celeb...