sales skills

A Mental Hack to Transform How You Speak: Communication Workshop at Keller Williams NYC (video)

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I recently conducted a workshop on communication and presentation skills for a group of new Real Estate Agents at Keller Williams in Manhattan. We discussed how to build professional confidence, and speak with assertiveness, even if you have limited experience as a new agent, or if you find yourself in front of intimidating or powerful … Read more

This is How You Take Away the Buyer’s Excuses

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I’m sitting in a Starbucks here in New York and I just overheard a woman ask the staff for a certain packet of coffee beans. One staff member replied “We don’t sell that here, you can go to the Astor place store [literally around the corner from this one]“ The woman said “Eh, I’m too lazy, … Read more