Impromptu Speaking: 7 Tactics to Communicate in Unexpected Situations

One of the most common challenges our clients and students face is impromptu speaking. In most offices, you will need to speak off-the-cuff at various points: meetings, brainstorming sessions, or Q&A after a presentation. But we often fail to perform when caught off-guard. Our boss turns to us and says “So, what do you think … Read more

4 Ways to Be Better Understood By Your Audience

It’s frustrating when you are speaking to a group of people and they just don’t seem to be grasping what you’re saying. You might feel at a loss. You thought you were communicating in a good way, but apparently not. Here a few ideas to make it easier for an audience to understand you. 1. … Read more

This is Probably the Easiest Way to be Fascinating

Talk about what people want to talk about. One of the most common mistakes that people make is they don’t listen when others speak. But listening is such a powerful tool, and it’s extremely easy to do. If more people listened to each other, genuinely, there would be less conflict and more productivity in the … Read more

6 Ways to Double Your Listening Skills

Listening skills are an area that lots of people struggle with. How many of us ask someone their name or what they do for a living, and then immediately forget it? I’m not a perfect listener. But I have improved a lot from where I used to be. In my case, I had so many … Read more

60 Seconds to Rapport

I’ve been trying out this old technique for rapport building called “mirroring.” This is where you adjust your body language and movement to be similar to the other person’s in a conversation. If they cross their arms, you cross your arms. If they lean to one side, you do as well. You don’t do it right … Read more

People Don’t Know What They Want… And What it Means for Your Messaging and Promotion

When I was helping clients with dating and social skills, I came across this issue all the time. Both men and women say they want one thing in a partner or relationship, but their behavior indicates a completely different desire altogether. People who scream all they want is a nice, dependable partner, nevertheless get involved with bad boys … Read more