nonverbal communication

Use These 3 Strategies to Optimize Your First Impression

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Your first impression is critical. It’s probably the most important component of the selling and promotion process. So what should you be thinking about as you design your first impression? Visual appearance It’s surprising how many people I see who just don’t pay attention to their appearance. I can personally attest to the power of style and aesthetics. … Read more

60 Seconds to Rapport

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I’ve been trying out this old technique for rapport building called “mirroring.” This is where you adjust your body language and movement to be similar to the other person’s in a conversation. If they cross their arms, you cross your arms. If they lean to one side, you do as well. You don’t do it right … Read more