You’re in a conversation with multiple colleagues or clients. You want to speak up, get assertive, and get your perspective heard. But the conversation is being dominated by a few loud and confident voices (usually those with the highest status in the group). And there’s a lot of quick comments being exchanged from multiple people. … Read more
I’ve written about concision before. This topic came up again recently at a talk that I was giving in NYC. One of the attendees found it difficult to keep her networking conversations concise. This happens to a lot of us. When talking to someone new, through a combination of wanting to be polite and just … Read more
Emotion is a Key Persuasion Skill Centuries ago, Aristotle wrote the book on rhetoric, titled simply, Rhetoric. He outlined three key persuasion strategies: ethos, logos and pathos. Ethos is the Greek for “character.” It refers to the credibility and authority of the presenter. If you are trying to persuade someone, it’s important they see you … Read more